Terms of Service

When you use Lettuce, these terms will automatically apply to you. We know it's legal stuff, but please read it. We've tried to write everything in clear language as much as possible.

If you have any questions about any of our terms, please pop us an email and we’ll try to help: hello@lettuce.money


You accept these terms.

When you download or use the Lettuce app, you enter into an agreement with Lettuce Digital Limited (Reg #11479119 in England and Wales), trading as Lettuce ("we", "us" or "Lettuce") on the terms and conditions set out in these Terms of Service and the Privacy Policy (collectively, the “terms”).

We’re not giving you advice.

Lettuce (“the app”, “the service”) is an app that allows you to consolidate information about your assets, to help you to make smarter financial decisions. The service we provide does not include any tax, investment, legal or financial advice.

Prices shown in our app might not always be accurate.

Any prices or exchange rates displayed in the app are only an estimate. We do not guarantee that you will be able to sell or buy assets at the prices displayed in the app. There will usually be a delay in our prices, which means that the values we show you in the app might not match what you see in your real account. We will not take responsibility for any actions you take as a result of the information we show you, and we recommend that you always double-check price or account value information with external sources before making financial decisions.

Lettuce accepts no liability for any loss, direct or indirect, you experience as a result of relying on this functionality of the app.

We do not promise 100% availability.

We will do our best to offer a service that is stable and reliable. But we are a small team, so we can’t promise that the app will work 100% of the time. We will not be responsible for any consequences that could result if the app is temporarily unavailable. We do not recommend that you use Lettuce for business-critical purposes.

We charge a fee for parts of this service.

We offer some parts of this service for free. We also offer a subscription which allows access to more services, which we will define clearly in the app.

We may change the subscription fee or what services are included in the subscription, but will always notify you before we do. If you don’t accept the revised subscription terms, you can terminate your subscription to the service by closing your account. Your subscription to the service will terminate at the end of the calendar month during which you closed your account.

We will always wait for your explicit consent before assuming you accept an increase in the subscription fees.

If we do not receive payment for your subscription we will terminate your subscription.

We might change the app in future.

We reserve the right to make changes to the app or how we charge for its services, at any time and for any reason.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. We do not promise that we will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device.

By downloading the app, you promise to always accept updates to when offered to you. We can't be responsible for the security or performance on an old version of our app.

We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

We respect your privacy.

We’ve carefully designed Lettuce so that it does not collect any personally identifiable information, because we respect your privacy. The other information collected and processed by this app will be handled securely. You can read more about this in our Privacy Policy.

Because we don't collect your email address or phone number, we are unable to contact you directly, so any notifications or announcements will be made inside the app and on our website, only.

You are responsible for the security of your phone.

It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Lettuce app won’t work properly or at all.

This app needs an internet connection to work, and you are responsible for those costs.

You should be aware that there are certain things that will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but we cannot take responsibility for the app not working at full functionality if you have any data troubles (for instance, if you run out of data).

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

We own the intellectual property that makes up this app.

By downloading the app, you’re not taking ownership of any of the intellectual property rights related to it - those still belong to us.

You’re not allowed to copy or modify the app, any part of the app, or our logos in any way. You’re not allowed to attempt to extract the source code of the app, try to reverse-engineer any of the software comprising the service, and you also must not try to translate the app into other languages, or make derivative versions.

We welcome users to contribute ideas and suggestions for improving our service. Although we will be grateful for your help, you will not be compensated or credited if we choose to implement any of these suggestions.

Children can only use this app with consent.

If you are defined as a legal minor in your country, you may only use the app with the consent and involvement of a parent or other legally competent person. We reserve the right to ask you for such information as is necessary to prove that you are 18 years or older, or that you are using the app with the consent and involvement of a parent or legally competent person.

U.K. law applies to these terms.

These terms are governed by and interpreted in accordance with the laws of the United Kingdom without giving effect to any principles of conflict of law. You consent to the exclusive jurisdiction of the courts of the United Kingdom over any dispute about the service or these terms.

We will let you know if the terms change.

We can also choose to change the terms at any time, but we promise that we will alert you if we do, at least 15 days before the new terms become effective. Because we do not have any of your personal information (including your email address or phone number) all such alerts will be prominently displayed inside the app itself, and on our website.