We are committed to offering you a service that respects your privacy. A foundational belief of our business is that your data belongs to you, and that it is unethical for companies to buy and sell data without the express knowledge and consent of the human being who that data relates to. Wherever possible, we avoid collecting any data that is not critical for us to provide you with our service.
If you have any questions about any of our terms, please pop us an email and we’ll try to help: firstname.lastname@example.org
We don’t collect your personal information.
We’ve explicitly designed Lettuce so that it does not collect any personally identifiable information, because we respect your privacy, and we know it's essential to hard-code that respect into a product like Lettuce. In order to provide our service, we’ll need to store and process data about accounts that you link to the app and other data that you enter, but it will never be tied back to anything that could make you personally identifiable. That means we will not ask you for your name, email address or ID number.
Our app does collect non-identifiable information (specifically: information about your accounts and assets). We store and process all the data that you input into our app securely, and we collect only what is necessary to offer you the service.
We also collect non-identifiable, aggregated information that helps us to understand our users better, such as which city they are from and what model of device they have. We have configured our analytics tools in such a way that it is impossible for anyone who works for our company to tie any such demographic information to any specific user data.
We do log anonymous usage statistics.
This data will never be sold to a third party and will only ever be shared with people who are directly involved in offering you the service (direct employees and contractors). We promise that we will do everything in our power to keep that data secure.
Your data is stored and processed in South Africa and the United Kingdom.
The people who process your data work in both the United Kingdom and the Republic of South Africa.
Third party services
The app does rely on third party services that may collect information used to identify you. Here are links to the privacy policies of those third party service providers:
Some of these third parties, like the App Store where you downloaded the Lettuce app, do have access to your personal information. However, they are obligated not to disclose or use the information for any other purpose. We do not receive any personal information about you from these third parties (like your email address), so we can’t link it to any non-identifiable information that you input into the app.
Our app does not collect any data directly from your device (like your location data or contacts).
We collect log data.
We want to inform you that whenever you use our service, in a case of an error in the app we collect data and information (through third party products) on your phone called log data. We will make sure that the services we use do not collect any personally identifiable data like IP addresses. However, the log data will include things like your device model, operating system version, the configuration of the app when utilising our service, the time and date of your use of the service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
We do our best to keep your data secure, and trust you will do the same.
We value your trust in providing us your data, and we work hard to protect that data. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
It is your responsibility to secure your physical device. We are unable to delete your data remotely if it is lost, because your account information is stored only on your device. If someone steals your phone and is able to open the Lettuce app, they will be able to see the information you have entered. For this reason, we recommend that you protect your phone with a passcode, thumbprint or face recognition.
For the same reason, we won't be able to help you recover your data from a lost device.
We are not responsible for your security on external sites.
Your data is a transferrable asset.
If we ever sold or transferred ownership of our app, any data collected as part of this service would be transferred to the new owner. You will be alerted if this happens.
We will let you know if the terms change.
We can also choose to change the terms at any time, but we promise that we will alert you if we do, at least 15 days before the new terms become effective. Because we do not have any of your personal information (including your email address or phone number) all such alerts will be prominently displayed inside the app itself, and on our website.
Data controller: Name: Samantha Beckbessinger Email: email@example.com
Company information Name: Lettuce Digital Limited, registered in England and Wales as 11479119 Website: https://lettuce.money/ Phone: +44 20 3286 4816 Email: firstname.lastname@example.org
Physical address: HUB 26 Hunsworth Lane Cleckheaton West Yorkshire BD19 4LN